| Zones Crossed | Silver Nol Card (AED) | Gold Nol Card (AED) | Red Ticket (AED) |
|---|---|---|---|
| Within 1 Zone (Tier 1) | 3.00 AED | 6.00 AED | 4.00 AED |
| Cross 2 Zones (Tier 2) | 5.00 AED | 10.00 AED | 6.00 AED |
| Cross 3+ Zones (Tier 3) | 7.50 AED | 15.00 AED | 8.50 AED |
| Students / Seniors / POD | 1.50 - 3.75 AED | N/A | N/A |
* Note: You must maintain a minimum balance of 7.50 AED on your Nol card to enter the metro gates.
Mon-Thu: 05:00 AM to 12:00 Midnight, Friday: 05:00 AM to 01:00 AM (next day), Saturday: 05:00 AM to 12:00 Midnight, Sunday: 08:00 AM to 12:00 Midnight.
Fares are calculated based on the number of Zones you cross. Dubai is divided into 7 public transport zones. A single zone trip is 3 AED, crossing 2 zones is 5 AED, and 3+ zones is 7.50 AED with a Silver Nol Card.
A Nol Card is an electronic smart card used to pay for Dubai Metro, Buses, Tram, Water Buses, and even RTA paid parking.
Yes, you can buy Nol cards and top them up using cash or credit/debit cards at the Ticket Vending Machines available at all stations.
No. Each passenger must have their own Nol card to tap in and tap out.
If you don't tap out, the system will charge you the maximum fare for your journey (e.g., 7.50 AED on a Silver card) the next time you try to use it.
Yes. Each train has three sections: Gold Class (premium fare), Women & Children's Cabin, and Standard Class (Silver/Red tickets).
If a ticket inspector catches you in the Gold Class cabin with a Silver card or Red ticket, you will be fined 100 AED.
Get off at the Burj Khalifa / Dubai Mall station on the Red Line. There is a fully air-conditioned Metro Link Bridge connecting the station directly to the mall.
The Red Line connects directly to the airport. You can get off at Airport Terminal 1 or Airport Terminal 3.
The Expo 2020 station on the Red Line (Route 2020 branch) takes you directly to the entrance of Expo City Dubai.
The Red and Green lines intersect at two stations in Deira/Bur Dubai: Union and BurJuman.
The Red Line splits at Jabal Ali station. One train goes towards Expo 2020, and the other towards UAE Exchange. Pay attention to the platform screens!
The Mall of the Emirates station on the Red Line provides direct access to the mall and Ski Dubai.
Get off at either Sobha Realty or DMCC stations on the Red Line. Both connect directly to the Dubai Tram for easier access around the Marina.
The Gold Souq and Al Ras stations on the Green Line are the closest to the traditional souks in Deira.
BurJuman and Sharaf DG (Green Line) are within walking distance to Al Seef. Alternatively, Al Ghubaiba is great for the Creek and Abra (water taxi) stations.
The metro does not go directly onto the Palm. Take the Red Line to Sobha Realty, transfer to the Dubai Tram, and then transfer to the Palm Monorail at the Palm Jumeirah Tram Station.
Yes, you can carry 2 pieces of luggage per person (one large suitcase and one small carry-on). The cabins have dedicated luggage areas.
Absolutely NOT. Eating, drinking, or chewing gum inside the stations or on the trains is strictly forbidden and will attract a fine of 100 AED.
No, sleeping in passenger shelters or any place where it is prohibited (including the train) can result in a fine of up to 300 AED.
Yes, the Dubai Metro is one of the world's longest fully automated, driverless metro networks.
Yes, all stations, trains, and connected footbridges are fully air-conditioned.
Yes, free Wi-Fi is provided by "WiFi UAE" across all metro stations and inside the trains.
Yes, 100% of Dubai Metro stations are fully accessible, featuring elevators, dedicated wheelchair spaces on trains, and tactile guidance paths.
Standard bicycles are not allowed. Only foldable bicycles and e-scooters are permitted, provided they are folded.
Using any emergency devices or buttons without a valid reason will result in a massive fine of 2000 AED.
Yes, you can buy a 1-Day Red Ticket for 20 AED, which gives you unlimited travel on the metro and buses for the day.
The Blue Nol card is a personalized, secure card that allows discounts for students, seniors, and people of determination.
Yes, you can request a refund at the ticket office at any metro station (a small processing fee may apply).
You can contact the RTA Call Center at 800 9090 or visit the customer service desk at a station to report lost items.
During peak hours, trains arrive every 2 to 3 minutes. During off-peak hours, the frequency is about 5 to 7 minutes.
There is no direct metro to Global Village. The best way is to take the metro to Mall of the Emirates or Max station and catch the dedicated RTA Bus to Global Village.
The Emirates Towers station on the Red Line is directly connected to the Museum of the Future via a bridge.
The Dubai Frame is located in Zabeel Park. The closest metro station is Max (formerly Al Jafiliya) on the Red Line.
Yes, all Dubai Metro stations have very clean and well-maintained restrooms available for passengers.
The Dubai Metro is owned by the Roads and Transport Authority (RTA) and is currently operated and maintained by Keolis-MHI.